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Accessible Information - how we can help you

The Accessible Information Standard of July 2016 aims to ensure that everyone is communicated to in a way that suits them.

Here at Litchdon Medical Centre we want to help you understand all the information you receive from us.

We can communicate with you in a number of ways such as letter (including larger print), text, telephone or face to face.

If you have a preferred way for us to contact you then please let reception know and we can make a note of this on your record.

If you need an interpreter then we are happy to accommodate this.

To book a British Sign Language interpreter you can contact Telephone: 0845 685 8000 or Textphone: 0845 685 8001 or click on the link below -

https://www.actiononhearingloss.org.uk/supporting-you/communication-support/book-communication-support.aspx

For other languages the practice can use Language Line to have the assistance of an interpreter.

When you book your appointment if you require an interpreter please let the receptionist know so we can have everything ready for when you come to the appointment.



 
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